Performance Information
Transparent data on the services we deliver to our residents.
Find out how we’re performing through our complaints data, tenant satisfaction surveys, and service quality reports.
Tenant Satisfaction Measures Report 24/25
Our first comprehensive tenant satisfaction report, showing feedback from residents on safety, service quality, and areas for improvement in line with regulatory requirements.
Complaints Performance Report 24/25
Review our annual complaints handling performance and the service improvements we’ve made based on resident feedback and learning.
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