A woman standing outside in a park. she looks thoughtfulA woman standing outside in a park. she looks thoughtful

Safe and secure housing

Having a safe place to live matters. Without it, everyday things like opening a bank account or finding work become much harder. We work alongside people to find housing that fits their situation and support them as they move forward.

More than rough sleeping - HARP

Housing is a human right

A home is more than a roof. It’s a base to rebuild from.

In HARP’s temporary accommodation, we don’t just provide a place to stay. We offer ongoing support, helping people take steps towards stability and, when they’re ready, move on to independent living.

How we help people

No matter where someone is on their journey, we are here to support them every step of the way as they work towards leaving homelessness behind. We take time to understand each person’s situation and what they need right now.

For some, that means a Direct Access bed space — emergency accommodation for people coming straight off the streets.

After an initial assessment, people may move into one of our specialist hostels, where they can stay longer and work through challenges at their own pace. Others may already have a place to stay but need support with things like:

  • finding work
  • getting back into education
  • reconnecting with family or support networks

For those people, we offer move-on accommodation with regular support from our floating team.

Wherever someone is starting from, we walk alongside them — offering steady support as they work towards leaving homelessness behind.

What we offer

We provide different types of housing and support, depending on what each person needs.

Emergency accommodation: For people in immediate crisis. Short-term Direct Access bed spaces offer a safe place to stay, along with basic essentials. This gives us time to understand what support is needed next.

Specialist hostels: For people who need more structured, ongoing support. Our hostels support people facing challenges such as mental health or substance use. Each one offers a stable place to stay and time to focus on what matters. Some of our hostels are tailored to specific needs.

Women-only spaces: These provide support shaped around women’s experiences. This can include support around trauma, rebuilding confidence, and reconnecting with children and family.

Housing First: A stable home comes first. This service offers people a permanent place to live without conditions. From there, we provide personalised support — whether that’s around mental health, substance use, or other challenges, at a pace that works for them.

Move-On Accommodation: For people preparing for independent living. This is a step towards having a place of their own. People receive support to build everyday skills, find work, and feel ready to move on.

How we helped people in 2023/2024

64

Bed spaces offered to people coming directly from the streets into our Emergency Accommodation, providing immediate crisis support

406

People experiencing homelessness or being at risk of, were supported to either find or keep their accommodation

118

People were supported by us into the independence and out of homelessness for good